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You can visit us in store in two locations. We are located in Westfield Miranda, Sydney as well as our boutique store in Maryville, Newcastle. Our Westfield Chermside store in Brisbane is opening in July 2023.

In store you will find all of our FAYT in house designs as well as our sister brands Staple Swim & FORM ACTIVE.

Afterpay is available in store, we also offer in store gift cards which make the perfect gift.

If you have any questions regarding our store please email us any time at customerservice@faytthelabel.com or you can contact the stores directly using the email addresses listed in the tabs below.

600 Kingsway, Miranda NSW 2228

Our Westfield Miranda store hours are the same as the centre hours.

To contact our Miranda team directly with any questions, please email mirandastore@faytthelabel.com

30 Downie Street, Maryville NSW 2293

Regular hours:

Monday to Friday: 10am - 4pm

Saturday: 9am - 4pm

Sunday: 10am - 2pm

Please note, public holidays may effect the above hours. Please check our Google listing for hours surrounding holiday periods.

To contact our Newcastle team directly with any questions, please email newcastlestore@faytthelabel.com

• Store returns must be made within 28 days of receipt date
• When returning an item you will have the option for a full refund or store gift card
• Store purchases can only be returned in store and cannot be returned to our online warehouse
• Online purchases can be returned in store only if the store holds the stock of that particular item. This is due to our warehouse being in a location that is not part of our stores and our store staff not working in our warehouse 
• No returns on sale or promotional items

RETURN CONDITIONS: 

All returns are subject to the following conditions

('Return Conditions'), except in the case if faulty items.

You must have the following in order to return your item: 

• Valid proof of purchase
• The items have not been altered, washed, dry cleaned or damaged while with you; and the swing tag and any other applicable packaging is still attached.

FAYT reserves the right to reject returns beyond the return period limit, or items which are not in the same condition in which they were received. If an item is deemed faulty, FAYT will offer to repair, replace or refund the value of the item. Please bring the item in store to have the FAYT team inspect and resolve the issue.