SHIPPING & DELIVERY 📦
WORLD WIDE SHIPPING
By processing your order and payment you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.
All orders are processed and packed within 24 hours of placement excluding weekends and public holidays.
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
FAYT THE LABEL IS NOT RESPONSIBLE OR LIABLE FOR ANY DELAYS IN TRANSIT DUE TO COVID-19
TRACKING YOUR ORDER
Once your parcel has been dispatched from our warehouse, you will be notified via email.
AUSTRALIA:
Free standard shipping when you spend over $80 AUD
Orders under $80 AUD are a flat rate charge of:
- Standard - $8.00 AUD
- Express - $11.00 AUD
ESTIMATED SHIPPING TIMES:
Express Post: 1-5 business days
Standard Post: 2-7 business days
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
NEW ZEALAND:
Free International Standard Shipping when you spend over $120 AUD
Orders under $120 are a flat rate charge of:
- Standard - $10.00 AUD
- Express - $15.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 5-8 business days
Standard International: 7-12 business days
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
USA & CANADA:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $15.00 AUD
- Express - $30.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 5-8 business days
Standard International: 9-12 business days
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
UNITED KINGDOM & IRELAND:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $20.00 AUD
- Express - $35.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 7-14 business days
Standard International: 10-18 business days
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
ASIA PACIFIC:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $15.00 AUD
- Express - $30.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 7-15 business days
Standard International: 15-20 business days
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
MAJOR EUROPE
Free International Standard Shipping when you spend over $250 AUD
Orders under $200 are a flat rate charge of:
- Standard - $20.00 AUD
- Express - $40.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 7-12 business days
Standard International: 10-15 business days.
*PLEASE NOTE THAT THERE ARE SIGNIFICANT DELAYS FOR DELIVERY TIMES DUE TO COVID-19*
REST OF WORLD:
- Standard - $25.00 AUD
- Express - $45.00 AUD
Countries that fall into this category are unable to receive an estimated shipping time, however upon receiving your tracking information you will be given an ETA of your parcels arrival.
CUSTOMS TAXES:
Please note that all customs charges and taxes (including VAT) are payable by the receiver. FAYT The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. FAYT The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.
ADDITIONAL INFORMATION:
Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. We are not responsible for stolen packages or packages delayed in transit.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, FAYT The Label cannot offer reimbursement for this package.
ANY FURTHER ISSUES OR ENQUIRIES
If you have any questions regarding shipping, taxes or delivery times please contact customerservice@faytthelabel.com and we will look into this for you.