As soon as your parcel is on the move, you’ll receive a tracking link so you can follow its journey right to your door. We recommend keeping an eye on your tracking updates for the most accurate delivery information.

Our amazing warehouse team are pretty speedy! We try to get all orders out within 24 hours of them being placed. During busy sale periods or bigger collection launches it make take us a little longer to get orders out due to volume. During these periods, please allow 1-2 weeks for your order to be shipped, rest assured we pack as quickly as we can!

Purchasing express shipping does not mean your order gets packed quicker. Orders are picked and packed in the sequence that they are placed and during periods such as Black Friday, Boxing Day or any other sale, your order may take longer to be sent out than usual due to the large volume we receive. Please allow anywhere from 1-2 weeks during a sale period for your order to be packed.

MAJOR EUROPE

Free International Standard Shipping when you spend over $250 AUD

Orders under $250 are a flat rate charge of: 

• Standard - $20.00 AUD
• Express - $35.00 AUD
  
  

ESTIMATED SHIPPING TIMES:

Express International: 7-12 business days  
Standard International: 10-15 business days. 

REST OF WORLD:

• Standard - $25.00 AUD
• Express - $45.00 AUD

Countries that fall into this category are unable to receive an estimated shipping time, however upon receiving your tracking information you will be given an ETA of your parcels arrival. 

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Fayt The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Fayt The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

ADDITIONAL INFORMATION:

Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather.  We are not responsible for stolen packages or packages delayed in transit. 

It is the customer’s responsibility to provide the correct shipping/delivery address for an order.  If the wrong delivery address is provided, Fayt The Label cannot offer reimbursement for this package.