Unfortunately not! Our store stock is held for each store and cannot be sent out as an online order.

Yes, get in touch with our stores via the email tab above, they can hold an item for you for no longer than 24 hours.

Yes, we accept and process online returns in store. Please note, a store won't be able to accept an online return if that particular store doesn't hold the certain style you are returning due to our store staff not working at our warehouse.

Click here to view our full in store returns policy.

Yes, you can! This option is great for those who have visited our stores when travelling.

Please send your in store return to:

FAYT

PO BOX 149, Carrington NSW 2294

As you won't process your in store return through our online returns portal, please include a note within your return with your

• Full name
• Phone number
• Email address
• In store receipt number
• Date of in store purchase

All in store purchases sent to our warehouse will receive a full refund. Once processed please allow up to 10 business days for the funds to show in your account.

All rules and policies apply as per our regular in store returns policy. Items must be sent to our warehouse within 28 days of receipt date, postage cost is at the customers expense. FAYT will not be liable for any return to sender costs if a return is sent back out of the returns period or if the item is in any way damaged.

If you have any questions regarding sending us a return, please email us at customerservice@faytthelabel.com