IN STORE INFO, LOCATIONS & TRADING HOURS
We would love for you to visit our beautiful stores in any of our three locations in Australia. Find us at Westfield Miranda in Sydney, Westfield Chermside in Brisbane, and our boutique store in Maryville, Newcastle. Plus, keep an eye out for our new store opening up in Hawthorn, Melbourne in 2023!
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You can visit us in store in three locations. We are located in:
- Westfield Miranda, Sydney
- Westfield Chermside, Brisbane
- Newcastle Boutique, Maryville
Afterpay is available in store, we also offer in store gift cards which make the perfect gift.
If you have any questions regarding our store please email us any time at customerservice@faytthelabel.com or you can contact the stores directly using the email addresses listed in the tabs below.
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30 Downie Street, Maryville NSW 2293
Hours:
Mon to Fri: 10am - 4pm
Sat: 9am - 4pm
Sun: 10am - 2pm
Please note, public holidays may effect these hours. Please check our Google listing surrounding public holiday periods.
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600 Kingsway, Miranda NSW 2293
Level 3, next to Lorna Jane
Hours:
Our store hours are the same as the centre hours
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Westfield Chermside, Corner Gympie & Hamilton Rds, Chermside QLD 4032
Level 1 next to Priceline
Hours:
Our store hours are the same as the centre hours.
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Got a question you'd like to ask our store teams? Contact them via the email addresses below! Emails are responded to daily.
Newcastle: newcastlestore@faytthelabel.com
Miranda: mirandastore@faytthelabel.com
Chermside: chermsidestore@faytthelabel.com
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Our store stock & online stock are run off two completely seperate systems. Please do not check online stock availability for in store availability. Often times you will find sold out items online still in store.
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Unfortunately not! Our store stock is held for each store and cannot be sent out as an online order.
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Yes, get in touch with our stores via the email tab above, they can hold an item for you for no longer than 24 hours.
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Yes, we accept and process online returns in store. Please note, a store won't be able to accept an online return if that particular store doesn't hold the certain style you are returning due to our store staff not working at our warehouse.
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Click here to view our full in store returns policy.
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Yes, you can! This option is great for those who have visited our stores when travelling.
Please send your in store return to:
FAYT
PO BOX 149, Carrington NSW 2294
As you won't process your in store return through our online returns portal, please include a note within your return with your
- Full name
- Phone number
- Email address
- In store receipt number
- Date of in store purchase
All in store purchases sent to our warehouse will receive a full refund. Once processed please allow up to 10 business days for the funds to show in your account.
All rules and policies apply as per our regular in store returns policy. Items must be sent to our warehouse within 28 days of receipt date, postage cost is at the customers expense. FAYT will not be liable for any return to sender costs if a return is sent back out of the returns period or if the item is in any way damaged.
If you have any questions regarding sending us a return, please email us at customerservice@faytthelabel.com