You can read all about our brand ethos and production here.

Proudly! Everything you purchase from Fayt is an exclusive! We design all of our pieces right here in Australia in our head office which is based in Newcastle, NSW.

The EOFY Sale runs online from Friday 12th of June until Sunday 14th of June at 11:59pm.

The EOFY Sale will be in store for one day only. You can shop 40% off in store on Saturday 13th of June with extended trading hours.

In our EOFY sale, we provide a store credit for all items except those that are already marked down these items are final. Please note that refunds are not available for EOFY sale items, so we kindly ask you to consider this before making a purchase.

We are offering a 40% off site wide discount that will apply to all styles, including our sale items.

To help our team serve customers as quickly as possible during our sale event, returns and exchanges will not be processed in-store on sale day.

If you need to return an item, you can still submit your return online in line with our standard returns policy. Our store teams will also be happy to assist with eligible returns and exchanges once the sale has ended.

Thank you for your understanding while we work to keep queues moving and provide the best possible shopping experience for all customers.

The EOFY Sale offer cannot be used in conjunction with any other discount codes, promotions, rewards vouchers or offers.

At Fayt The Label, we offer refunds on all full priced items within 28 days of purchase with a receipt or order number. Refunds can be issued back to your original payment method or as a store credit.

Items purchased using a welcome code, promotional code, or during a sitewide sale are only eligible for a store credit or exchange.

Items marked as final sale are not eligible for return, refund, or exchange. This includes all items purchased from our sale section, pierced jewellery, hair accessories, candles, and samples or seconds. Please choose carefully when purchasing these items.

TERMS OF RETURN

To be eligible for a return, items must be in their original condition, unworn, unwashed, and unused, with all original tags attached.

Proof of purchase is required and can include your receipt or order number.

Fayt The Label reserves the right to reject any return that does not meet these conditions. If your return is not accepted, the item will be returned to you at the time of assessment.

Returns may be declined if items show any signs of wear or damage, including but not limited to stains, strong fragrances or odours, pet hair, fake tan, makeup, or oil marks.

Return shipping costs for change of mind or incorrect fit are the responsibility of the customer and are non refundable.

For Australian returns, an $8 handling fee will be charged when lodging your return through our Returns Portal. A return label will then be generated and sent to you via email.

For international returns, our system is currently unable to generate return shipping labels. Once your return has been lodged through our portal, you will need to arrange return shipping through your local post office at your own cost. We recommend keeping your tracking details, as Fayt The Label is not responsible for returns lost in transit.

If you believe your item is faulty or you have received an incorrect item, please reach out to our Customer Service team at customerservice@faytthelabel.com and we will assist you.

As soon as your parcel is on the move, you’ll receive a tracking link so you can follow its journey right to your door. We recommend keeping an eye on your tracking updates for the most accurate delivery information.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.