AUSTRALIA:
Free standard shipping when you spend over $150 AUD
Free express shipping when you spend over $300 AUD
Orders under $150 AUD are a flat rate charge of:
*Note these prices increased 31st July 2023 due to external shipping cost increases
ESTIMATED SHIPPING TIMES:
Express Post: 1-5 business days once shipped
Standard Post: 2-7 business days once shipped
HOW LONG WILL MY ORDER TAKE TO BE SHIPPED FROM THE FAYT WAREHOUSE?
On a regular day, we aim to ship orders within 24 hours.
During sale periods, purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed and during periods such as Black Friday, Boxing Day or any other sale your order may take longer to be sent out than usual due to the large volume we receive. Please allow anywhere from 1-2 weeks during a sale period for your order to be packed.
ESTIMATED CHRISTMAS SHIPPING TIMES:
(excluding Perth and Darwin)
Standard shipping cut off date: December 18th
Express shipping cut off date: December 20th
NEW ZEALAND:
Free International Standard Shipping when you spend over $150 AUD
Orders under $150 are a flat rate charge of:
ESTIMATED SHIPPING TIMES:
Express International: 5-8 business days
Standard International: 7-12 business days
USA & CANADA:
Free International Standard Shipping when you spend over $250 AUD
Orders under $250 are a flat rate charge of:
ESTIMATED SHIPPING TIMES:
Express International: 5-8 business days
Standard International: 9-12 business days
UNITED KINGDOM & IRELAND:
Free International Standard Shipping when you spend over $250 AUD
Orders under $250 are a flat rate charge of:
ESTIMATED SHIPPING TIMES:
Express International: 7-14 business days
Standard International: 10-18 business days
ASIA PACIFIC:
Free International Standard Shipping when you spend over $250 AUD
Orders under $250 are a flat rate charge of:
ESTIMATED SHIPPING TIMES:
Express International: 7-15 business days
Standard International: 15-20 business days
MAJOR EUROPE
Free International Standard Shipping when you spend over $250 AUD
Orders under $250 are a flat rate charge of:
ESTIMATED SHIPPING TIMES:
Express International: 7-12 business days
Standard International: 10-15 business days.
REST OF WORLD:
Countries that fall into this category are unable to receive an estimated shipping time, however upon receiving your tracking information you will be given an ETA of your parcels arrival.
CUSTOMS TAXES:
Please note that all customs charges and taxes (including VAT) are payable by the receiver. FAYT The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. FAYT The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.
ADDITIONAL INFORMATION:
Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. We are not responsible for stolen packages or packages delayed in transit.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, FAYT The Label cannot offer reimbursement for this package.
We'd love to help! Please contact us anytime at customerservice@faytthelabel.com
