Adelaide Pop-Up Returns Policy

We want you to love your purchase, but if it's not quite right, we've made returns as easy as possible.

Returns & Exchanges

Full priced items purchased at our Adelaide Pop-Up store can be returned within 28 days of purchase for a refund, store credit or exchange, provided they meet the conditions below.

Please note that store credits issued for eligible returns are valid for three years from the date of issue. Your expiry date will be shown in your store credit notification and customer account.

Return Conditions

To be eligible for a return or exchange, your item must be:

• Unworn, unwashed and unused.
• In its original condition with all swing tags attached.
• Returned with proof of purchase.

Please note that items returned with signs of wear, makeup stains, perfume, damage or without their original tags may be declined.

If you purchased using a welcome discount code, any other discount code, or during a store-wide sale, your return will not be eligible for a refund. 

Online Orders

The Adelaide Pop-Up cannot process returns or exchanges for online orders.

If you'd like to return an online purchase, simply lodge your return through our online Returns Portal.

After the Pop-Up Closes

If your return period extends beyond the Adelaide Pop-Up closing, don't worry.

Simply contact our Customer Service team and we'll arrange a prepaid return label so you can return your item to our warehouse.