Bidit Terms of Sale

Last Updated 19th May, 2026

About These Terms

These terms govern your use of Bidit's offer functionality on the Fayt The Label website at www.faytthelabel.com. They apply in addition to Fayt The Label's standard Terms of Sale. To the extent of any inconsistency, Fayt The Label's Terms of Sale prevail except where these Bidit Terms specifically address the offer process.

What Bidit Is

Bidit is a transaction service operated by Bidit Pty Ltd (ACN 691 094 372) that allows customers to submit private offers on selected products. Bidit evaluates each offer against rules configured by Fayt The Label and returns a response in real time. Bidit is a technology infrastructure for the offer process. Bidit does not sell goods, hold goods, take payment, or act as the merchant of record

Who You're Contracting With. 

When you complete payment at checkout for an order placed through Bidit, a contract of sale is formed between you and Fayt The Label for the relevant product at the agreed price. Bidit is not a party to that contract. Fayt The Label is responsible for: supplying the goods; processing your payment via Fayt The Label’s checkout; honouring Fayt The Label’s standard delivery, returns, refunds, warranty, and customer service policies; and all obligations as the seller under Australian Consumer Law and any other applicable law.

Submitting an Offer and Forming a Contract. 

Submitting an offer through Bidit is a request to purchase the relevant product at the price you offer. If Bidit accepts your offer (or you accept a counteroffer), the price is agreed, and you may proceed to checkout at that price. A binding contract of sale is formed when you complete payment at checkout under Fayt The Label’s standard Terms of Sale, not when your offer is accepted by Bidit. If your offer is declined, no price is agreed. If you do not complete checkout within Fayt The Label's standard cart timeout after your offer is accepted, the agreed price may lapse, and you will need to submit a new offer to purchase the product at a Bidit price. Fayt The Label may apply cooldown periods or other limits on repeat offers.

Pricing

Fayt The Label sets minimum acceptable prices and offer rules per product. These minimum prices are not disclosed to customers. Each accepted price is private and unique to the offer that was accepted. There is no public "Bidit price" for any product, and the fact that one customer's offer was accepted at a particular price does not entitle any other customer to the same price. Fayt The Label may change the rules at any time. Submitting an offer at a previously accepted price does not guarantee acceptance.

Payment

If your offer is accepted, payment is processed through Fayt The Label's standard checkout. Bidit does not handle, hold, or process payment from customers. Fayt The Label's payment terms apply.

Cancellations, Returns, Refunds and Exchanges

Items purchased through Bidit are classified as discounted items and are eligible for exchange or store credit only. Refunds are not available except where required by Australian Consumer Law. Fayt The Label's standard cancellation and exchange policy otherwise applies to all orders made through Bidit, on the same basis as any other order. For the avoidance of doubt: the value applied to any exchange or store credit for a product purchased through Bidit is the price actually paid (the agreed Bidit price), not the listed price; where Australian Consumer Law guarantees apply (including the right to a refund for a major failure), those rights are not affected by these terms or by the fact that the purchase was made through Bidit; and returns are processed by Fayt The Label, not Bidit. All return enquiries should be directed to Fayt The Label's customer service.

Eligibility

Bidit is available only on products that Fayt The Label has enabled for offers. The set of Bidit-enabled products may change at any time. The absence of a Bidit prompt on a product means that product is not currently available for offers. Bidit may not be available in all jurisdictions where Fayt The Label ships.

Errors

If a price is offered or accepted in error , including obvious pricing errors caused by a system fault or misconfiguration, Fayt The Label may cancel the affected order and refund any payment received, in line with Fayt The Label's standard policy on pricing errors.

Privacy and Data

When you submit an offer, Bidit processes the limited information needed to evaluate it and link it to your order with Fayt The Label. This includes the offer details (product, price, time), your interaction with the Bidit prompt, and the resulting order reference. Fayt The Label handles your customer data under Fayt The Label's privacy policy. Bidit handles the offer-related data it processes on Fayt The Label's behalf in accordance with the Australian Privacy Act 1988 (Cth) and the Bidit Privacy Policy at https://www.bidit.com.au/privacy-policy

Disputes

Any dispute about an order, including delivery, product condition, returns, refunds, warranty, or consumer guarantee claims, is between you and Fayt The Label and is handled under Fayt The Label's customer service and dispute processes. If you believe you have experienced a technical issue with the Bidit offer process specifically (for example, the Bidit prompt did not appear or did not accept your input), please contact Fayt The Label's customer service team, who will escalate to Bidit on your behalf.

Changes

Fayt The Label may update these terms at any time. The version in force at the time you submit an offer applies to that offer.

Governing Law

These terms are governed by the laws of New South Wales, Australia. Nothing in these terms excludes or limits any non-excludable consumer guarantee under Australian Consumer Law.

Contact

For questions about an order, contact Fayt The Label customer service at customerservice@faytthelabel.com. For questions about Bidit specifically, contact support@bidit.com.au